Big Bear Cabins

Reviews

• ★ ☆ ☆ ☆ ☆
  If there was a Zero star then I would use that. reading reviews from the BBB and Google this company is garbage. The BBB grades Bigbear-cabin a "F" yes an F. I canceled my reservation thirty days before my check-in date. 500 for the rent. yes they states they will keep 20% and I am fine with that. 30 days passed and no refund. I called emailed and nothing. I only got a reply once I threatened to report them to the BBB. by this time they are in breach of contract. I wanted my refund back. they mailed a check well short of my deposit. they charged me 20% of all fee including tax, cleaning and deposit for the stay. Illegal!! Now I am doing this. I wish I could have worked things out but they seem not to care too much about their reputation. I hope the owner knows what's going on and takes the proper steps to correct this. next step For me in reporting them to the BBB and getting my lawyer involved. lessoned learned. NO NOT USE THIS COMPANY!!!!! Home owner that use this company to rent your homes choose another!! To add, they threatened me to contact my commanding officer thinking that they can bully me into subsiding. these people are the appitamy of the human race. I hope karma doesn't get them do much.
  By daniel antelo, December 14, 2017

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